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Create A Real-Time Customer Experience That Matters

Use the full customer profile to power every interaction, with speed and intelligence.

Meet Customers Where They Are

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Centralized Data Collection

Collect and unify real-time customer events in one location for decisioning and activation.

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Complete Intelligence

Combine both streaming and historical data to power a personalized real-time customer experience.

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Omnichannel Activation

Orchestrate and monitor a real-time customer experience across every inbound and outbound channel.

Sankett Deshpande
Director of Product Management, Digital Marketing, Albertsons

"We are truly enabling omnichannel personalization capabilities across the user journey where the users are."

Learn Why Industry Leaders Choose AIQ

Show You Understand Your Customers’ Needs

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Real-Time Experiences

ActionIQ Tag

Use the natively integrated ActionIQ Tag to collect and unify real-time customer events.

Real-Time Experiences

Profile API

Power inbound decisioning using the full customer view. Do away with fragmented and siloed customer data.

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Real-Time Experiences

Triggers

Drive real-time outbound experiences across any channel. Inform experiences with event data and historical customer profiles.

Real-Time CX Solution Brief

Learn how ActionIQ CX Hub’s Real-Time CX solution can fuel fast, intelligent and personalized customer experiences and achieve your real-time CX goals.