CXAI - Unify Data and Content for One to One Experiences with Generative AI

Introducing CXAI

Unify Data and Content for 1:1 Experiences With Generative AI

What You’ll Get With CXAI

Accelerated Innovation

Audience of One

When a customer experience is tailored to an individual, conversions rise. Marketers can enable the perfect customer experience, a billion times a day.

Operational Efficiency

Creative of One

Every customer gets creative designed not just for their attributes and interests, but for where they are in the customer journey, tailored to the optimal channel.

Increase Revenue

Analysis for All

CXAI is a copilot for insights, discovery and iteration, with a seamless transition to autopilot to maintain operations so marketers can spend time where it matters.

Abhay Parasnis
Co-founder and CEO, Typeface

“By integrating Typeface Audiences with ActionIQ’s CXAI and bringing together a best-in-class composable CDP and GenAI-powered content generation, we are powering a level of personalization at scale that was never before possible.”

Learn Why Industry Leaders Choose AIQ

CXAI Capabilities

CX.AI Gen AI Audiences


GenAI Audiences

An audience co-pilot for marketers.

With a natural language interface for marketers, they can design the audiences and experiences they want, in their own language, without requiring SQL or data expertise, to engage with insights more easily than ever before.


AI Decisioning and Analytics

A decisioning engine for personalizing the customer experience.

AI Decisioning makes recommendations and optimizes for the best audience, products, offers, lookalikes, channel preference, and more. Tailored for flexibility, AI Decisioning can use work out-of-the-box models, custom models, or use in-house models.

AI Decisioning and Analytics
CX.AI Content


CXAI Content

A GenAI content builder to create customized, on-brand content.

With ActionIQ CXAI Content and Typeface Multimodal Content Hub integration, marketers and designers can create customized, on-brand content that aligns seamlessly with ActionIQ’s audiences, and can be activated across any channel at scale.

Enter the New Era of GenAI-Assisted Customer Experiences

Explore what's possible with ActionIQ to start reaching customers more personally than ever before.