Introducing CXAI
Unify Data and Content for 1:1 Experiences With Generative AI
What You’ll Get With CXAI
Audience of One
When a customer experience is tailored to an individual, conversions rise. Marketers can enable the perfect customer experience, a billion times a day.
Creative of One
Every customer gets creative designed not just for their attributes and interests, but for where they are in the customer journey, tailored to the optimal channel.
Analysis for All
CXAI is a copilot for insights, discovery and iteration, with a seamless transition to autopilot to maintain operations so marketers can spend time where it matters.
“By integrating Typeface Audiences with ActionIQ’s CXAI and bringing together a best-in-class composable CDP and GenAI-powered content generation, we are powering a level of personalization at scale that was never before possible.”
CXAI Capabilities
CXAI DATA
GenAI Audiences
An audience co-pilot for marketers.
With a natural language interface for marketers, they can design the audiences and experiences they want, in their own language, without requiring SQL or data expertise, to engage with insights more easily than ever before.
CXAI DATA
AI Decisioning and Analytics
A decisioning engine for personalizing the customer experience.
AI Decisioning makes recommendations and optimizes for the best audience, products, offers, lookalikes, channel preference, and more. Tailored for flexibility, AI Decisioning can use work out-of-the-box models, custom models, or use in-house models.
CXAI CONTENT
CXAI Content
A GenAI content builder to create customized, on-brand content.
With ActionIQ CXAI Content and Typeface Multimodal Content Hub integration, marketers and designers can create customized, on-brand content that aligns seamlessly with ActionIQ’s audiences, and can be activated across any channel at scale.