Make Every Team Member a CX Champion

Gain infinitely scalable performance while maintaining control of your customer data with our CX Hub.

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Customer Experience Hub

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Modules

Combine Unlimited Power With Complete Control

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Agile

Give business teams direct access to data to self-serve their use cases.

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Adaptable

Add or expand capabilities easily to meet changing customer needs.

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Efficient

Replace expensive and time-consuming processes with scalable automation.

Select the CX Solution That Meets Your Needs

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Customer 360

Customer Data Platform

Unify data from any source, resolve customer identities and activate data everywhere with infinite scale and agility.

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HybridCompute

Support an unbundled CDP deployment and provide full control over where to access and query data.

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Pipelines

View and control how data is ingested and transformed.

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Attributes

Create and activate new customer attributes in minutes using all your data.

Identity Resolution

Identity

Manage and resolve identities across anonymous and known customers across first-, second- and third-party sources of your choice, respecting privacy regulations.

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IdentityPlus

Tailor identity resolution using deterministic and probabilistic modeling on your known first-party data.

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IdentityConnect

Resolve anonymous and known customer identities using an integration with one or multiple data and identity vendors.

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IdentityEdge

Obtain addressable signals among traffic from your digital properties and retarget in real time using integrations with demand-side platforms, walled gardens and other vendors.

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Audience Segmentation

Audience Center

Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.

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Audiences

Define, explore and target customer segments using a no-code interface.

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Models

Use machine learning to identify and define new high-value opportunities.

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Activations

Automate updates, exports and configurations across any system or channel.

JOURNEY ORCHESTRATION

Journey Management

Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.

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Campaigns

Launch, monitor and measure customer campaigns.

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Journeys

Orchestrate multi-step customer journeys across all channels.

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OfferCodes

Utilize single-use offer codes for consistent delivery across channels.

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Real-time experiences

Real-Time CX

Combine streaming and historical data to historically inform real-time experiences across online and offline channels.

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ActionIQ Tag

Collect and unify real-time customer behaviors across your website and other digital properties.

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Profile API

Use the entire customer profile to inform personalization across all inbound digital channels.

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Triggers

Push personalized real-time communications to outbound customer touchpoints.

Join Leading Enterprise Brands

Drive Results Across Your Organization

%

increase in efficiency

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increase in conversion rate

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return on investment

Get the AIQ CX Hub Solution Brief

Download this brief to learn how the AIQ CX Hub helps bring order to your CX chaos.