Make Every Team Member a CX Champion
Gain infinitely scalable performance while maintaining control of your customer data with our CX Hub.
Customer Experience Hub
Combine Unlimited Power With Complete Control
Agile
Give business teams direct access to data to self-serve their use cases.
Adaptable
Add or expand capabilities easily to meet changing customer needs.
Efficient
Replace expensive and time-consuming processes with scalable automation.
Select the CX Solution That Meets Your Needs
Customer 360
Customer Data Platform
Unify data from any source, resolve customer identities and activate data everywhere with infinite scale and agility.
HybridCompute
Support an unbundled CDP deployment and provide full control over where to access and query data.
Pipelines
View and control how data is ingested and transformed.
Attributes
Create and activate new customer attributes in minutes using all your data.
Identity Resolution
Identity
Manage and resolve identities across anonymous and known customers across first-, second- and third-party sources of your choice, respecting privacy regulations.
IdentityPlus
Tailor identity resolution using deterministic and probabilistic modeling on your known first-party data.
IdentityConnect
Resolve anonymous and known customer identities using an integration with one or multiple data and identity vendors.
IdentityEdge
Obtain addressable signals among traffic from your digital properties and retarget in real time using integrations with demand-side platforms, walled gardens and other vendors.
Audience Segmentation
Audience Center
Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.
Audiences
Define, explore and target customer segments using a no-code interface.
Models
Use machine learning to identify and define new high-value opportunities.
Activations
Automate updates, exports and configurations across any system or channel.
JOURNEY ORCHESTRATION
Journey Management
Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.
Campaigns
Launch, monitor and measure customer campaigns.
Journeys
Orchestrate multi-step customer journeys across all channels.
OfferCodes
Utilize single-use offer codes for consistent delivery across channels.
Real-time experiences
Real-Time CX
Combine streaming and historical data to historically inform real-time experiences across online and offline channels.
ActionIQ Tag
Collect and unify real-time customer behaviors across your website and other digital properties.
Profile API
Use the entire customer profile to inform personalization across all inbound digital channels.
Triggers
Push personalized real-time communications to outbound customer touchpoints.
Join Leading Enterprise Brands
Autodesk
Condé Nast
Albertsons
Drive Results Across Your Organization
increase in efficiency
increase in conversion rate
return on investment