Make Every Team Member a CX Champion
Gain infinitely scalable performance while maintaining control of your customer data.
Customer Experience Hub
Audience Center
Explore, model and activate hyper-segmented audiences at scale.
Customer Data Platform
Control where customer data lives, who has access to it and how it’s used.
Journey Management
Orchestrate data-rich campaigns, journeys and tests across all online and offline channels.
Real-Time CX
Power real-time customer experiences with the full view of the customer.
Combine Unlimited Power With Complete Control
Agile
Give business teams direct access to data to self-serve their use cases.
Adaptable
Add or expand capabilities easily to meet changing customer needs.
Efficient
Replace expensive and time-consuming processes with scalable automation.
Select the Solution That Meets Your Needs
Customer 360
Customer Data Platform
Unify data from any source, resolve customer identities and activate data everywhere with infinite scale and agility.
Pipelines
View and control how data is ingested and transformed.
Identities
Achieve privacy-compliant identity resolution across first-, second- and third-party data.
Attributes
Create and activate new customer attributes in minutes using all your data.
Audience Segmentation
Audience Center
Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.
Audiences
Define, explore and target customer segments using a no-code interface.
Models
Use machine learning to identify and define new high-value opportunities.
Activations
Automate updates, exports and configurations across any system or channel.
JOURNEY ORCHESTRATION
Journey Management
Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.
Campaigns
Launch, monitor and measure customer campaigns.
Journeys
Orchestrate multi-step customer journeys across all channels.
OfferCodes
Utilize single-use offer codes for consistent delivery across channels.
Real-time experiences
Real-Time CX
Combine streaming and historical data to holistically inform real-time experiences across online and offline channels.
Data Collections
Collect real-time customer behaviors across your website and other digital properties.
Profile API
Use the entire customer profile to inform personalization across all inbound digital channels.
Triggers
Push personalized real-time communications to outbound customer touchpoints.
Join Leading Enterprise Brands
Autodesk
M&T Bank
Condé Nast
Albertsons
Drive Results Across Your Organization
increase in efficiency
increase in conversion rate
return on investment
