Make Every Team Member a CX Champion

Gain infinitely scalable performance while maintaining control of your customer data.

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Customer Experience Hub

Audience Center

Explore, model and activate hyper-segmented audiences at scale.

  • Audiences
  • Models
  • Activations

Customer Data Platform

Control where customer data lives, who has access to it and how it’s used.

  • Pipelines
  • Identities
  • Attributes

Journey Management

Orchestrate data-rich campaigns, journeys and tests across all online and offline channels.

  • Campaigns
  • Journeys
  • OfferCodes

Real-Time CX

Power real-time customer experiences with the full view of the customer.

  • Data Collections
  • Profile API
  • Triggers

Combine Unlimited Power With Complete Control

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Agile

Give business teams direct access to data to self-serve their use cases.

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Adaptable

Add or expand capabilities easily to meet changing customer needs.

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Efficient

Replace expensive and time-consuming processes with scalable automation.

Select the Solution That Meets Your Needs

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Customer 360

Customer Data Platform

Unify data from any source, resolve customer identities and activate data everywhere with infinite scale and agility.

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Pipelines

View and control how data is ingested and transformed.

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Identities

Achieve privacy-compliant identity resolution across first-, second- and third-party data.

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Attributes

Create and activate new customer attributes in minutes using all your data.

Audience Segmentation

Audience Center

Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.

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Audiences

Define, explore and target customer segments using a no-code interface.

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Models

Use machine learning to identify and define new high-value opportunities.

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Activations

Automate updates, exports and configurations across any system or channel.

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JOURNEY ORCHESTRATION

Journey Management

Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.

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Campaigns

Launch, monitor and measure customer campaigns.

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Journeys

Orchestrate multi-step customer journeys across all channels.

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OfferCodes

Utilize single-use offer codes for consistent delivery across channels.

Real-time experiences

Real-Time CX

Combine streaming and historical data to holistically inform real-time experiences across online and offline channels.

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Data Collections

Collect real-time customer behaviors across your website and other digital properties.

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Profile API

Use the entire customer profile to inform personalization across all inbound digital channels.

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Triggers

Push personalized real-time communications to outbound customer touchpoints.

Join Leading Enterprise Brands

Drive Results Across Your Organization

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increase in efficiency

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increase in conversion rate

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return on investment

Discover the Power of Data in Motion

Learn how the AIQ CX Hub helps enterprise brands discover audiences and orchestrate experiences at scale.