Make Every Team Member a CX Champion

Gain infinitely scalable performance while maintaining control of your customer data with our CX Hub.

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Customer Experience Hub

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Modules

Combine Unlimited Power With Complete Control

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Agile

Give business teams direct access to data to self-serve their use cases.

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Adaptable

Add or expand capabilities easily to meet changing customer needs.

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Efficient

Replace expensive and time-consuming processes with scalable automation.

Select the CX Solution That Meets Your Needs

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Customer 360

Customer Data Platform

Unify data from any source, resolve customer identities and activate data everywhere with infinite scale and agility.

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HybridCompute

Support an unbundled CDP deployment and provide full control over where to access and query data.

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Pipelines

View and control how data is ingested and transformed.

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Attributes

Create and activate new customer attributes in minutes using all your data.

Identity Resolution

Identity

Manage and resolve identities across anonymous and known customers across first, second and third party sources of your choice, respecting privacy regulations.

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IdentityPlus

Tailor identity resolution using deterministic and probabilistic modeling on your known first party data.

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IdentityConnect

Resolve anonymous and known customer identities using an integration with one or multiple data and identity vendors.

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IdentityEdge

Obtain addressable signals among traffic from your digital properties and retartaget in real time using integrations with demand-side platforms, walled gardens and other vendors.

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Audience Segmentation

Audience Center

Explore, augment and activate hyper-segmented self-serve audiences enriched with insights and predictive models.

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Audiences

Define, explore and target customer segments using a no-code interface.

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Models

Use machine learning to identify and define new high-value opportunities.

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Activations

Automate updates, exports and configurations across any system or channel.

JOURNEY ORCHESTRATION

Journey Management

Launch and test omnichannel journeys across hundreds of out-of-the-box integrations for both owned and paid channels.

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Campaigns

Launch, monitor and measure customer campaigns.

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Journeys

Orchestrate multi-step customer journeys across all channels.

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OfferCodes

Utilize single-use offer codes for consistent delivery across channels.

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Real-time experiences

Real-Time CX

Combine streaming and historical data to historically inform real-time experiences across online and offline channels.

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ActionIQ Tag

Collect and unify real-time customer behaviors across your website and other digital properties.

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Profile API

Use the entire customer profile to inform personalization across all inbound digital channels.

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Triggers

Push personalized real-time communications to outbound customer touchpoints.

Join Leading Enterprise Brands

Drive Results Across Your Organization

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increase in efficiency

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increase in conversion rate

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return on investment

Get the AIQ CX Hub Solution Brief

Download this guide to learn how the AIQ CX Hub helps bring order to CX chaos.