A Single Solution to Empower Your Entire Organization to Create More Authentic Experiences
The Challenge
Brands across every industry struggle to unify data and decisioning across the organization. Business users don't have a single solution to create authentic customer experiences built on all their data – leading to low customer growth and loyalty.
The ActionIQ Solution
All Your Data
Access everything you know about your customer
Across Your Teams
Empower marketing, service, and sales towards one goal
Every Experience
Deliver what your customer needs, where they need it
"ActionIQ is the brain of our smart-hub approach to customer experience management.
It enables us to consolidate data across the organization and provide self-service access to orchestrate omnichannel customer journeys."
Deidre Watts
Director of Marketing,
Genworth Financial
Solution Stats
522%
ROI
$11.8M
Net Present Value
A Modern Solution Built to Scale with Your Business
Traditional data systems can't keep up with modern business requirements, and marketing clouds can't scale to modern data requirements. ActionIQ combines data and experience capabilities within a single platform to empower your entire organization.
Capabilities
Customer 360
Unify your data and build a single comprehensive view for all your customers
Data Agility & Governance
Centralize where your data lives, who has access to it, and how it is used across your systems
Self-Service Insights
Generate accurate insights in real-time, with the click of a button, and without asking for IT support
Predictive Modeling
Deploy white-box modeling powered by all your data and trained on your particular customers and business needs
Audience Orchestration
Go beyond pure insights to action, directly apply everything you learned to orchestrated experiences across all your touchpoints
Test and Measurement
Innovate through experimentation, testing and validating your strategies across all your channels from a single platform
Benefits
Align people, technology and process to customer data, empowering your teams to deliver exceptional customer experiences across marketing, sales and service touchpoints.
Organizational Agility
Provide cross-functional teams access to accurate, contextual customer data, enabling technical and business users to collaborate in real-time
Superior Customer Experiences
Utilize the full breadth of your customer data, enabling data-driven engagement strategies that improve CSAT and LTV at scale
Transformational Growth
Quickly test and measure new products, services, and engagement strategies while reducing legacy process and technology costs
ActionIQ for Your Industry
Financial Services
Orchestrate direct, digital-first experiences that give your clients the products and services they need to navigate their financial lives
Media & Advertising
Deploy orchestrated user experiences that drive subscription growth and new product revenue, reducing dependence on advertising
Retail & CPG
Orchestrate memorable products and experiences across the full customer lifecycle and all your channels – driving sustainable loyalty and retention
Technology
Drive effective buyer journeys across multiple individuals who may use, buy or influence decisions around your product
FEATURED CONTENT
2021 Customer Data Platform: Competitive Market Guide
How to separate the CDP posers from the true players. Download ActionIQ’s guide to save yourself months of frustrating research and get to the truth on the confusing CDP landscape.
Why ActionIQ
ActionIQ is the only CDP with proprietary infrastructure capable of scaling to enterprise volume and complexity. Our clients have the results to prove it.
Pandora Music activates over 100B+ experiences to 100M+ customer profiles through ActionIQ - driving higher customer growth and retention, while reducing marketing costs.
