Accelerate Time to Value and Increase ROI With the Industry’s Most Trusted Partner
Every ActionIQ client is championed by an expert team, employing a unique hands-on approach, proven to deliver results for the world’s largest and most complex enterprises.
The ActionIQ Services Approach
Led by data architects and martech experts with decades of enterprise experience, ActionIQ works in lock-step with your business and technical teams to continuously deliver innovation and value.
The ActionIQ delivery methodology is designed for enterprises seeking to drive transformation across complex marketing ecosystems and org structures. The focus is on executing business value within 90 days, followed by a ramp-up phase to fulfill long-term objectives and growth milestones.
Each engagement begins with a deep understanding of your organization’s challenges and goals. ActionIQ works with every client to build a roadmap of valuable use cases which is then used to track and measure success.
Dedicated ActionIQ resources per client
Days to business value
Service Packages and Additional Offerings
Designed to get your high-value use cases up and running in weeks, while providing ongoing support to deliver value for the long-term. Foundational services are included with every ActionIQ license.
- Engagement Director
- Engagement Manager
- Field Engineer
Scoping and Planning
- Use case prioritization workshop
- People and process discovery
- Data and channel scoping
- Implementation project plan
- Data integration and validation
- Onsite user training and enablement
- End to end testing
- Go-live monitoring and support
- 24x7 platform support
- New data and channel integrations
- Monthly planning sessions and QBRs
- Access to client events and network
From innovative marketing strategies to data science and modeling, ActionIQ’s strategic services are designed to provide additional support if and when needed. Strategic services are available a la carte to the ActionIQ license.
- Value mapping workshop
- Personalization blueprint
- Customer journey mapping
- Industry expert workshops
- Agile operational design workshop
- Train-the-trainer and user certification
- Legacy campaign audit and migration planning
- Talent consulting
- Predictive customer analytics
- Customer modeling and deployment
- Customer intelligence dashboard
- Testing and optimization design
- Marketing technology benchmarking and modernization advisory
- Data architecture best practices consulting
- Cloud migration advisory
- Real-time infrastructure best practice consulting