Orchestrated Experiences: Integrated Journeys
Tap into all your data and channels to create a tailored and intelligent experience for each customer, wherever they interact with your brand
Integrated Journeys that Improve Over Time
ActionIQ Integrated Journeys is the only data- and channel-agnostic journey solution on the market. For the first time, you can leverage all your customer attributes and behaviors for personalizing journey paths and communications for each user. The journeys you design can span every channel where your customers interact with you, not just those within the walled garden of a marketing cloud. Using native AI and advanced journey analytics, you can better understand and optimize your journeys over time.
Experiences allows you to seamlessly anticipate all your customers’ preferences and needs—driving brand engagement and loyalty.