Real-Time Customer Experiences (RTCX)
Deliver timely, relevant and authentic experiences based on the full customer profile
Impactful real-time customer experiences require more than just speed — they must be tailored, relevant and helpful. And to achieve this, they must be built on all your customer data.
RTCX combines real-time data infrastructure with an analytics engine designed to rapidly interpret and activate data based on the full customer view, including both historical and contextual information. Collect data from any location and in any format, transform and enrich it, and orchestrate experiences across all your channels.
Download this solution brief to learn how ActionIQ helps you:
- Detect, decide and act on opportunities in real time
- Automate personalized experiences based on a comprehensive customer profile
- Activate experiences across all touchpoints from a single platform
Get the Solution Brief