Executive Panel on Navigating Customer Experiences Over the Next 6 Months

There is no proven blueprint for managing customer experience during a crisis. Brands are searching for the right balance of empathy and relevance in engaging customers while constructing a long-term vision and implementing a short-term crisis reaction plan.

The greatest uncertainty now lies in listening and reacting to your customer’s needs in the mid-term. Executives from B2B tech enterprises will share their perspectives, strategies, and tactics to manage customer experiences (CX) for high tech B2B organizations over the next 6+ months.

Industry leaders will discuss:

• Challenges and opportunities over the next 6 months
• How to build flexibility into your business plans
• How to listen and react to your customers needs