The Largest Customer-Centric Companies are Powered by ActionIQ
New York Times
Why Brands Choose ActionIQ
ActionIQ is the platform of choice for organizations needing to manage complex customer data, channels, and operational requirements. Brands choose ActionIQ to completely transform how they understand and deliver experiences to their customers.
Genworth Financial Builds a Smart-Hub CX Stack
Shopify Unifies and Scales the Merchant Experience
The New York Times Unlocks Data and Insights
See how the world's leading brands are powering authentic customer experiences with ActionIQ
Orchestrate direct, digital-first experiences that give your clients the products and services they need to navigate their financial lives
360° View of User Activity
Push cross-channel customer behaviors to CRM and drive more personalized banker engagement
Calculate audience affinities for specific products and launching omnichannel journeys based on preferences
Build proactive renewal journeys for clients nearing end of policy or showing high-propensity to churn
Media & Advertising
Deploy orchestrated user experiences that drive subscription growth and new product revenue, reducing dependence on advertising
Trial to Paid
Create a personalized conversion journey, spanning every touchpoint, for trial users who hit the paywall
Intelligently cross-sell to drive new revenue, increasing user engagement and stickiness
High Value Retention
Personalize timing and type of offer based on subscriber value and likelihood to churn
Retail & CPG
Orchestrate memorable products and experiences across the full customer lifecycle and all your channels - driving sustainable loyalty and retention.
Suppress existing and low-value customers in expensive acquisition channels. Cross-sell products at scale based on demographics, behavior, lookalikes and more
Cross sell products at scale based on demographics, behavior, lookalikes and more
Identify at-risk customers and deploy personalized retention journeys across email, direct mail and paid media
Deliver superior technology and experiences. No matter where your customer falls on the B2B / B2C spectrum, they will go with the brand who knows who they are, not where they work, and how to best serve their needs.
360° View of User Activity
Ingest cross-channel behaviors to drive more consistent and personalized messaging across marketing, sales, and servicing
Calculate audience affinites for specific products and launch omnichannel journeys based on preferences
Build proactive renewal journeys for users/accounts nearing end of policy or showing high-propensity to churn
"With ActionIQ, our people, processes, and technology are more tightly integrated than ever before."
VP Data Engineering,
Global Software Company