Retail
How do you become Gen-Z’s latest (and lasting) beauty obsession? Go where they go — their technology. Behind every screen, social channel and touchpoint that each digitally-savvy Gen-Z shopper explores…
For large retail brands housing multiple product categories and numerous customer segments, customer loyalty is not defined solely by a stellar loyalty program. True loyalty ultimately relies on a holistic…
The holidays are right around the corner, bringing huge revenue opportunities for retailers. And just like in 2021, there are key holiday season trends to be aware of. Retail sales…
Retail brands need to deliver hypersegmented experiences to capture, engage and retain high lifetime value customers — but scaling these personalized experiences has always been a challenge. Still, getting it right when it comes to customer segmentation in retail pays off.
Churn prevention has always been important, but in the increasingly digital-first world of COVID-19, it’s become imperative. In this post, we’ll discuss: Smart approaches for maximizing customer engagement during the…
#1 From Ecommerce Data to Actionable Intelligence Digital retailers collect an extraordinarily rich set of ecommerce data—more than enough to craft compelling, highly personalized journeys for all their customers….