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Nearly every organization says it cares about customer experience. Given technology’s constant influence on consumer behavior, and people’s reliance on smartphones, brands have decided to create personalized customer experiences for…

ActionIQ and Sparkpost join forces to transform customer experience in digital

Combined Solutions Empower Data for Flexible, Scalable and Cost-Effective Email Communications, Driving Improved Email Experiences and Relevance SAN FRANCISCO and NEW YORK – May 12, 2020 – ActionIQ, the leading…

Managing the Customer Experience during COVID with American Express and Pearson Education

On 4/30/20, ActionIQ hosted a virtual forum where executives and industry leaders discussed how they are adapting to manage the customer experience and meet rapidly changing customer needs during the…

Customer Experience Management with ActionIQ

On 4/22 ActionIQ hosted a virtual forum where brand executives and industry leaders discussed how they are adapting customer experience management to meet rapidly changing customer needs during the global…

Customer Experience

On 4/14 ActionIQ hosted a virtual forum where brand executives and industry leaders discussed how they are adapting to customer experience management and meet rapidly changing customer needs and customer…

On 4/8 ActionIQ hosted a virtual forum where brand executives and industry leaders discussed how they are adapting to manage the customer experience and meet rapidly changing customer needs during…

Transformational Strategies to Emerge Stronger from COVID-19

As I discussed in my previous blog, 3 Strategies to Get Through the Next 90 Days, focusing on surviving in the near term is the highest priority for you as…

CX Leaders from Dunkin’, Gap, Theory discussed COVID-19, the new customer experience reality, and how they are adapting in real time.

3 Strategies to Get Through the Next 90 Days

I hope this message finds you well. Health and safety are priority number one. So first and foremost, on behalf of the whole ActionIQ team, we wish you the best…

Survive Now Thrive Tomorrow

These can be scary times. Our thoughts first go to our loved ones, our employees and customers and all their families and friends. I have to keep reminding myself that…

PersonMatch, audience segmentation

Many marketers have increasingly embraced the Pareto Principle, the idea that 20 percent of their customers generate 80 percent of their revenue. Given this, it makes sense they would invest…

Best Practices for CDP-Driven Change Management Webinar

Join Ryan Greene and James Meyers of ActionIQ as we discuss best practices for CDP-driven change management and successful implementations.