AI & Predictive Analytics

#1 The Imperative for Real Time Analytics    Real time analytics have become a critical tool in crafting personalized customer experiences that are truly relevant. However, you cannot rely only on data collected by CRM systems anymore. Consumers interact with more and more channels and transactional systems every year. And to provide truly helpful experiences,…

Behavioral Data Broke Marketing Before digital, marketing was pretty straightforward. Marketers used customer profiles—derived from transaction and demographic data—to segment and run campaigns across a limited number of channels (primarily direct mail and email). But as consumers moved increasingly online and organizations updated their technology to track behaviors across web, email, mobile apps, and more,…

To unlock value hidden in customer data, brands have been adopting Artificial Intelligence (AI) solutions at a breakneck pace. However, if your brand is relying on out-of-the-box algorithms, you may be missing out on the true value of AI—i.e. the hidden insights that only your own unique data of your unique set of customers base…

Data scientists love the analytical work of building and testing new algorithms. Data wrangling—the work of hunting for, validating, connecting, and combining data sets—not so much. In a new article published by Forbes Tech Council, ActionIQ’s co-founder and CIO Nitay Joffe writes about his experience as a software engineer at Facebook, where faced exactly this…

  Last week we published our second chapter in our blog post series on an Enterprise Customer Data Platform. The second chapter was on Freedom & Flexibility. In this chapter we talked about ensuring marketing gets access to the data needed to make decisions and change course on the fly. The first chapter was on…

Despite the fact that the enterprise is looking to grow their analytics ranks, finding and retaining world-class analytical talent is becoming a very hard task. This means more work falls in the laps of companies’ existing analysts, making their life hectic and—sometimes—miserable. This is a potentially deadly problem from organizations trying to compete in a…