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actioniq and uniphore

It’s a big day at ActionIQ. We’re so excited to announce that ActionIQ’s Hybrid-Composable Customer Data Platform is to be acquired by Uniphore — the leading AI-Native Platform — to…

I’m thrilled to have been invited to write this guest post for the ActionIQ blog. In this article, I’ll explore the distinctions and synergies between Customer Data Infrastructure (CDI) and…

Recipe to Deploy an AI Use Case: The IDEAL Framework

Momentum behind Artificial Intelligence (AI) and Generative AI has gone from hype to massive heights – and it’s only getting started. Surveys and reports show the intent of enterprises to…

Embracing the Third Modern Revolution: How AI and GenAI Will Change the Customer Experience and How ActionIQ Is Supporting It

Back in the early aughts, the world changed forever when digital life exploded online with Web 2.0. The internet became interactive and dynamic – with community and connectivity emerging online…

Your LLM Performance Will Give What it Gets: Feed Your LLM Diverse Data and Metadata

Heading into 2024 the hype generated by the launch of ChatGPT has not deflated. If you’ve ventured into Generative AI and their Large Language Models (LLMs), there’s no doubt that…

The Future of Marketing in 2024: 6 Data and Technology Trends

For enterprise brands, consistently delivering exceptional customer experiences remains at the heart of their business – a constant. What does evolve annually, however, are the novel tools, innovations, methods, and…

How to Future-Ready Your CX: Key Insights From IDC, Teradata and ActionIQ

Going back to the 1950’s or 1960’s, store owners knew all of their customers — very personally. They had their preferences in mind, knew what they may like next as…

LLMs for Enterprises

Data is the Key to LLMs for Enterprises Generative AI is a lot like the discovery of gold. At a time when the market has been calling for greater scrutiny…

Teradata Possible 2023

We had an exciting week in Orlando at Teradata Possible 2023 — bringing together the latest and greatest insights across the AI, data, and cloud technology community. From learning about…

ChatGPT for Business - Our Results Creating Audiences from Natural Language Requests

This blog post on ChatGPT for business is the last of a series we started on artificial intelligence (AI) and Generative AI, with opportunities in GenAI, AI challenges and how…

Riding the Hype with Generative AI Use Cases - How We Created Audiences from Natural Language Requests

In our previous blog posts on the opportunities in Generative AI (GenAI) and AI challenges, Justin DeBrabant, Senior Vice President of Product at ActionIQ walked us through opportunities and challenges…

CDP and AI Challenges - the problems with artificial intelligence

This post on AI challenges is part 2 of our series exploring the intersection of advances in AI and how that relates to the customer data platform (CDP) market and…