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Three Reasons Why a Data Strategy is Imperative

Data has a way of pushing organizations to rush. There’s an urgency to catch up to data-driven competitors, and pressure to build a full-fledged data department immediately. That can cause corporations to jump straight into data initiatives or make big data decisions without a clear strategy. This can be a big mistake, diffusing efforts or…

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Make Your Loyalty Program Stand Out From the Crowd

Loyalty is booming; just take a look at the numbers. According to Colloquy, U.S. consumers hold 3.8 billion memberships in customer loyalty programs. But for each of these billions of memberships, are customers really getting what they want? And how can you differentiate to make the impact, keep members happy, and make your program stand…

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Overcoming Dirty Data and Other Roadblocks to Data Activation

By now, every relevant corporation in the world has emphasized data as a keystone of their marketing, sales and lead generation strategy. But data, of course, is not an end goal in itself. Data is a means to an end. Information and customer insights are what corporations need to launch personalized, relevant, insightful sales and…

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Focus on the Journey — Not the Touchpoint or Transaction

Six steps to enhance your customer loyalty and retention program

In today’s data-driven marketing department it is easy to get sucked into a complete focus on the customer’s next move. Marketers can find themselves chasing a sale, a e-book download, a click — trying to elicit that next action that signals marketing success. But what happens when marketers lose focus on the larger vision while they…

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3 Tips to Improve Personalization

For digital marketers, it’s time to take things personally—and in a major way. Personalization is one of the most critical aspects for any brand today. In order to stay relevant, you need to be relevant to each and every customer individually. It’s a tall order, but it can be done. Here are three things to…

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Speed Should be a Marketer’s Best Friend

We live in a world of rapid acceleration. Attention spans are shrinking. Consumers bounce across the digital landscape like pinballs. If you don’t move at the speed of today’s frenetic consumer, you will be left in the digital dust. There are several ways to speed up your marketing processes so you are not lagging behind…

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It’s Your Business To Get Personal

You know the old saying, “It’s not personal, it’s business.” That certainly doesn’t apply to digital marketers today. It is your business to get personal. Without personalization, a company and brand will simply be left behind. One of the biggest hurdles is how to do personalization really well. Here are three ways to start changing…

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Six Ways to Bridge the New Digital Divide

Consumers’ expectations have changed. Blame it on Amazon or the ever-present smartphone, but customers expect immediate results, personalized marketing, instant delivery and authentic connections with brands all at once, delivered to the palm of their hands. This is the new digital divide, the expectations of customers whether they are on mobile, email or in-store contrasted…

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